Frequently Asked Questions

How long will delivery take?

Delivery usually takes 2 to 5 working days depending on your location. For major cities, it’s often quicker. You’ll receive a tracking link once your order is dispatched.

What exactly happens after ordering?

Once you place your order, you’ll get a confirmation message or email. Our team then processes your order, packs it securely, and hands it over to our trusted courier partner. You’ll be notified when it’s on its way.

Do I receive an invoice for my order?

Yes, you’ll automatically receive an invoice via email or WhatsApp once the order is confirmed. If you don’t receive it, feel free to contact our support.

How do I check my order status?

You can track your order through the tracking link sent to you after dispatch. Alternatively, contact us on WhatsApp or inbox us with your order number for a quick update.

Can I make changes to my order?

Yes, you can make changes within 12 hours of placing the order, as long as it hasn’t been dispatched yet. Contact us immediately if you need to update the address, item, or quantity.

What payment options do you accept?

We accept Cash on Delivery (COD), Bank Transfer, and Easypaisa/JazzCash. For prepaid orders, we share payment details after order confirmation.

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